Scope
The stipulations of our general terms and conditions form an integral part of our offers and are applicable to all our sales contracts.
including any ancillary services. The client is deemed to have read and accepted all of these terms and conditions.
the clauses, unless expressly stipulated otherwise.
Any clauses contained in documents originating from the buyer that conflict with these terms and conditions are hereby nullified.
general clauses are deemed null and void, these clauses being deemed exclusively applicable.
The seller will only accept any order upon written confirmation to the buyer or upon delivery.
effective of the products.
Anything not expressed in these terms and conditions is governed by Belgian law.
Price and payment
Unless otherwise stated, our prices are exclusive of VAT. The sale price is the price indicated on our price list in effect on the date.
of placing the order or concluding the sale. Unless expressly agreed otherwise, a deposit of 30% of the value of
All orders are binding upon placement. Notwithstanding the seller's possible acceptance of the order, the sale is not
will only be considered complete upon actual payment of the deposit. The same applies in the case of a reservation.
of training provided by the seller, this will only be considered effective upon receipt of payment
The deposit is set at 50% of the price excluding VAT, with the balance due no later than the start of the first day. In case of cancellation
or in the event of the client's absence, except in cases of force majeure subject to the approval of the management committee, the client will remain liable for
The full price of the training, less the deposit already paid, which will remain the property of the seller. The conditions which
The preceding provisions are stipulated solely in favor of the seller, so only the seller is entitled to invoke them in his favor.
or possibly to give up their advantage.
Our invoices are payable in full at our registered office unless otherwise agreed in writing. Under no circumstances will a delivery of
A check or a bill of exchange, whether accepted or not, cannot be considered a payment but only a
a means of credit and a guarantee of successful completion. Therefore, the deposit of a check or bill of exchange will not operate Novation and
does not constitute a waiver of these general terms and conditions. Any claim relating to the invoice or the goods.
deliveries must be notified to the seller by registered letter no later than eight days after receipt, failing which
It will not be taken into consideration. If the claim regarding the merchandise is valid, the warranty offered remains limited.
to the replacement of defective items. Any failure to pay by this date will automatically and without notice render the replacement of defective items inadmissible.
Interest will accrue at a fixed rate of 12% per annum until the date of actual payment. In the event of late payment, the client will also be liable to us.
liable, by right and without prior notice, for a fixed penalty of 20%, although this sum may
be less than €75.
The customer, who qualifies as a consumer, is entitled to claim equivalent amounts from us in the event of a culpable delay in
the fulfillment of our commitments.
In the event of legal action to recover any invoice, the buyer will also be liable for reasonable recovery costs.
such as legal fees and internal management costs that would exceed the amounts of this fixed compensation.
In the event of the buyer's failure to meet a single payment deadline, the seller also reserves the right to suspend
the execution of other orders that may be in progress, and this until full payment of the amounts due.
In the event that the seller is himself liable to the buyer for any reason whatsoever, the
Compensation will occur automatically.
Delivery
The goods are delivered to the buyer at the seller's registered office or place of business. Consequently, the buyer
bears the transport and related risks of the products from the moment they are taken into possession and, failing that, from the moment they are placed at its disposal
provision. In the event that the buyer designates another delivery location, the collection and, where applicable, the storage of
the products will be delivered at his own risk and expense.
If the buyer does not take delivery within 10 calendar days from the date of sending a registered letter of notice
If the property remains unsold, the seller has the right: 1/ to claim storage fees and 2/ to cancel the sale and claim damages, without prejudice to
the establishment of any other damage, a fixed and non-reducible indemnity equal to 30% of the agreed price excluding taxes.
Delivery times are given as an indication only.
No delivery delay may give rise to termination of the agreement by the buyer or to damages.
part of the seller. This clause does not apply to the buyer acting as a consumer. The latter will be entitled to
claim an equivalent amount in the event that the contract is terminated due to the seller's fault.
The seller has the right to refuse to sell their products based on the availability and sufficiency of their stock, or to
any other legitimate reason, and retains the right to make partial deliveries.
Retention of title
All goods delivered remain the property of the seller until full payment, including late payment penalties and
including interest. In the meantime, the buyer is prohibited from transferring the goods, whether for consideration or free of charge, from pledging them, from
to include it in the sale or contribution of his business. He also undertakes to oppose any seizure thereof.
same conservatory, notably by presenting to the bailiff executing the instrument, the agreements of the parties and the identifying annexes
the goods in question. He must urgently notify the seller. If the goods are stored in rented premises, the buyer
must notify the landlord of the premises without delay by registered letter that the property belongs to the seller-owner and cannot
be included in the privilege provided for in Article 20.1° of the Mortgage Law. A copy of this letter must be sent to
seller.
If payment of a single invoice has not been made within 14 calendar days from the date of sending a registered letter
In the event of a formal notice, the seller may terminate the contract without legal intervention by registered letter addressed to
customer. In this latter case, the seller may take back the goods at the buyer's expense without prejudice to the
Damages and interest as set out in the "Price and Payment" section.
Furthermore, without prejudice to the right to claim the damages and interest set forth above for breach of contract, the latter
may be terminated automatically by the seller, without prior notice and without judicial intervention, in
the hypothesis of the client ceasing its commercial activities, the sale of its business assets, the cessation
of its payments, the deterioration of its credit, its proven insolvency, a request for judicial reorganization or a
proceedings for collective debt settlement, bankruptcy, a payment moratorium, a surrender of assets, a protest
of commercial paper or checks drawn on his behalf.
force majeure
Circumstances such as strikes, fires, machine breakdowns, lockouts, pandemics, and organizational problems
internal company events… are to be considered as force majeure situations when they have the effect of delaying or
to make the promised service more difficult or more expensive. The seller will not have to establish either the unforeseeability or the irresistibility of the
circumstances, nor the impossibility of performing the contract.
In this case, the execution of the agreement will be automatically suspended if it still proves useful. The contract will, however,
dissolved if its execution no longer serves any purpose.
Guarantee
The seller's liability to the customer cannot under any circumstances give rise to compensation for indirect damages of a financial, commercial or other nature, not directly resulting from his fraud or gross negligence such as, in particular, loss of earnings, the increase in overheads, the disruption of planning, the disappearance of profits, notoriety, customers or expected savings.
Applicable law and jurisdiction
Belgian law applies to anything not explicitly agreed upon in these conditions.
The parties deem the courts of the judicial district of the seller's registered office to have exclusive jurisdiction, unless
The buyer is acting for non-professional purposes, in which case the dispute is submitted, at the plaintiff's option, to the jurisdiction of the
jurisdictions designated by article 624, 1°, 2° or 4° of the judicial code.